Frequently Asked Questions

You can file your taxes late, but it’s best to avoid it if you can. If you owe taxes, filing late can lead to additional penalty fees. The sooner you file a tax return, the better off you will be.

Filing your taxes late may mean that you owe back taxes. If you owe back taxes, you can incur late-filing penalties (see below). Altogether, filing late can overcomplicate your tax situation, and it may mean that you’ll have to pay more than what you initially owed. You will not incur penalties if you have already paid your taxes but have not filed your return.

Most people have to file their taxes every year, yes. But contrary to popular belief, not everyone does. If your income does not exceed the minimum tax threshold, then you do not have to file a tax return. Nevertheless, it’s best to file every year so that you can claim potential tax credits and avoid future paperwork problems.

If you owe taxes, you will incur late fees and have to pay interest. These charges will accrue each month, so it’s best to file your tax return as soon as possible.

If you owe the government money in back taxes, you may face interest charges and penalty fees, starting with a failure-to-file penalty. Over time, these surcharges can amount to a considerable sum of debt. You can avoid paying unnecessary penalties by filing your taxes on time every year. If you cannot pay the full amount you owe, you can also file an extension or tax deferment.

It depends. If you have paid your taxes but have not filed a tax return, you will not face any penalties. If, however, you have not paid the full amount of tax that you owe, you will incur a failure-to-file penalty, as well as further penalties and interest charges over time. Even if you have paid your taxes, it’s still best to file your tax return. You may receive some money back, and you will avoid overcomplicating your tax situation, making it easier to file in future years.

To file on time, most Canadians need to file their personal taxes by the deadline in April. However, you can still file your return past the deadline. It will be considered late, so you may have to pay penalties if you owe any tax.

If you are self employed, your filing deadline is June 15th.

HOWEVER, all Foreign Income Verification Statements must be filed by April 30th, regardless of when the individual tax filing date falls.

Yes! You can check the status of your refund online by logging into the government website. For additional assistance, feel free to contact our office at (800) 279-2184.

Hiring a tax professional can help save you time, stress, and money on your taxes. By assessing your tax situation, they can work with you to minimize your tax liability while ensuring your tax return is processed quickly and correctly.

A professional can get you a greater tax return. An expert like ourselves can help you find potential tax credits, maximize your deductions, and ensure you get the most out of your tax return.

Two Calls: 

1 - Discovery - We first schedule a call for you to share your current situation, challenges and ideal outcome. We work through a plan behind the scenes with every department to get to that ideal outcome and then present a price on a follow-up call.

2 - Pricing - On that follow-up call, we can make adjustments to any assumptions and leave with a price for you to consider. 

On average, 3-5 business days.

After your first call (usually within 24-48 hours), you'll have a good idea if we can help you or not along with a general idea of the scope of service we could provide and relative price range. That said, the complete process from the initial discovery call to your pricing call usually takes around 3-5 business days in order to give us a chance to put together a plan for your unique situation.

Would you want an architect to give you the price of your house in the same timeframe? A lot goes into building a house, similar to constructing viable options for your finance department.

While we can still provide a general price range once we first meet to ensure the time you spend with us is worth while, we put a lot of effort into coming up with a plan that suits your needs and matching it to a price that we think will provide value which is the motivation behind our sales process.

We can start 24 hours after accepting the proposal. You'll meet with our onboarding team for a kick-off call who will give you access to all your apps as we work through the systems setup. You'll then meet with your CPA where you'll cover the work schedule in more detail, review the financial workflow, highlight important tax planning points and we'll get to work.

If you're ready to start, feel free to reach out here and our sales team will be in touch right away.

It depends.

It's probably not the answer you'd like to hear because at the very least, you'd like to see a range.

As we work with many organizations of different sizes, prices vary depending on complexity, urgency, size and the services you'll need.

Rather than set pricing expectations that may not match your unique situation, we'd love you to reach out and go through our discovery process. At this point, we'll be able to provide specific prices and options to work within your situation.

Click here to fill out our contact form to start the process and we'll respond right away.

Once we agree to a price, a proposal is sent and accepted online. An Invoice will be attached at the completion of the project, which allows for immediate payment online

Given it has to be online,  we work with Xero or QBO.

What about Wave or Freshbooks? Nope. They're still building out features that would allow larger businesses to use them, but for now, it's not something we'd recommend to our ideal customers.

Through Karbon and our Secure Portal. Although we do tack on HubDoc for bank statement and utility bill collection, Karbon is our practice management software and is typically the main tool we'll use together.

You'll forward an email to info@capros.ca or snap a photo with an app on your phone. No need to file paper afterwards, us and the CRA now have everything we need.

We do and we build that into the price. If you ever need to take back the accounts, we'll switch those over to you same-day (not only because we are licensed with CPA Ontario / CPA Canada and have to adhere to their code of conduct of not holding data hostage, but we want to be good people). Reputation means a lot to us.

For any apps that must be paid by you, you'll know about that before signing on with us (ie. payroll and payment apps typically).